Customer Service Center

Need Help?
Contact Customer Service

By Chat:
Chat with a member of our team.

M-F
SAT
SUN

8 am to 10 pm CST
9 am to 8 pm CST
10 am to 8 pm CST

By Text:
Online Support - 346-201-4596
Customer Service - 1-800-999-7472

Associates available:
Weekdays 8 a.m. - 10 p.m. CST
Saturday 9 a.m. - 8 p.m. CST
Sunday 10 a.m. - 8 p.m. CST

By Phone:
1-800-999-7472
Customer Service

Associates available:
Weekdays 8 a.m. - 11 p.m. CST
Saturday 9 a.m. - 8 p.m. CST
Sunday 10 a.m. - 8 p.m. CST

Call 1-800-285-2265 to place an order 24 hours a day, 7 days a week.

By E-mail:
Using Our Online Form

By Mail:
Jos. A. Bank Clothiers, Inc.
Customer Relations
6380 Rogerdale Rd
Houston, Texas 77072
Attn: Online Customer Relations